If for any reason you are not completely satisfied with the products you have purchased from pawschoice.com, either visit our web-site at http://www.pawschoice.com and click-on the "CUSTOMER SERVICE" icon, or call one of our helpful customer service representative's for the Return of product at 1-866-729-7574. When returning product, please know that every item must be returned in their original condition, and packaging, within 30 days from receipt of merchandise. Sorry drop ship and custom-made merchandise cannot be returned. Packages will be refused if returned C.O.D., or without RA#. PawsChoice.com guarantees all its products from defects and will pick-up, as well as replace defective merchandise within a given warranty period. Customers with orders shipping to Canada will automatically be called with freight charges and must be prepaid.

Paws Choice is not a manufacturer. Manufacturers' warranties, including warranties, if any, as to the compliance with regulatrory authorities, are solely those of the manufacturers. Paws Choice itself makes no warranties of any kind and disclaims all express warranties and implied warranty of merchantability or fitness for a particular purpose. Paws Choice's liability, if any, for negligence or otherwise, is limited to the return of goods sold and refund of purchase price. This is the exclusive remedy and under no circumstances is Paws Choice liable for consequential damages.

Paws Choice reserves the right to revise pricing and not to be bound by the occurrence of typographical errors. Prices, including back-ordered items, are subject to change without notice, and invoicing will be based on prices in effect at the time of shipment. Products, prices and photographs are subject to change without notice.